FAQ
Frequently asked.
If your question isn't here, send Lena a note — she'll respond personally.
How long does a full extension appointment take?+
Four to six hours for a full head, depending on density and desired length.
Are extensions damaging?+
The Italian hot-keratin method is engineered around zero traction. Correctly installed and maintained, damage is negligible.
How much do extensions cost?+
Every quote is bespoke. Pricing reflects the amount of hair, its origin, and the artistry involved. Lena provides an honest estimate during consultation.
How is the hair sourced?+
Only ethically sourced, cuticle-aligned Slavic and European hair. Every batch is traceable.
Can I swim, exercise, and heat-style?+
Yes to all. Salt water and chlorine benefit from a rinse afterward; heat should always be paired with a thermal protectant.
How long do extensions last?+
Four to six months of wear, with maintenance visits every eight to twelve weeks.
Do you cover greys?+
Yes — as either a full permanent base or a translucent low-commitment blend, depending on preference.
Do you offer color correction?+
Yes. Correction is Lena's specialty and often takes several sessions for the healthiest result.
Can extensions be colored?+
They are color-matched before installation and can be glossed or toned afterward.
What languages do you speak?+
English and Russian, fluently.